Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 7-day return or exchange policy from the date of delivery.
To be eligible for a return or refund:
-
The product must be unused, in its original packaging, and in the same condition as you received it.
-
Proof of purchase (order ID or invoice) is required.
-
Returns due to damaged or defective items must be reported within 48 hours of delivery.
Non-returnable items include:
-
Personalized or custom-made products
-
Items marked as "Final Sale"
-
Gift cards
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 5–7 business days.
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item sent by us.
For any return or refund-related queries, please contact us at dmaniya72@gmail.com or call us at +91-8000 800 807. You can also write to us at our registered address:
E-1104, Rivanta Luxuria, Chhaparabhatha Road, Variyav, Surat.